Privacy Policy

Oziny (“Oziny”, “Company”, “we”, “us”, or “our”) respects the privacy of all users (“Users”, “you”) and is committed to protecting personal information in a lawful, transparent, and secure manner.

This Privacy Policy describes what information we collect, how and why we use it, how long we keep it, how we protect it, and the rights available to Users, in accordance with applicable data protection and consumer protection laws worldwide.
Where local laws impose stricter or additional obligations, those local laws shall prevail and be applied accordingly.


1. Applicability and Scope

This Privacy Policy applies to:

  • All visitors, registered users, and customers accessing or using Oziny’s websites, applications, platforms, and related services (collectively, the “Services”);
  • All personal information collected online or offline in connection with the Services.

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.


2. Categories of Information We Collect
2.1 Information You Provide Directly

Depending on how you use the Services, we may collect:

  • Full name
  • Email address
  • Phone number
  • Username and account credentials
  • Billing, payment, and transaction information
  • Communications submitted through forms, email, or customer support

Providing certain information may be necessary to access specific features of the Services.


2.2 Information Collected Automatically

When you access the Services, we may automatically collect:

  • IP address and approximate location
  • Device identifiers, operating system, and browser type
  • Log files, timestamps, and usage data
  • Cookies and similar tracking technologies

2.3 Information from Third Parties

Where permitted by law, we may receive information from:

  • Authentication or login providers
  • Payment processors
  • Analytics or marketing partners (only where consent is provided)

3. Purposes of Processing

We collect and process personal information for the following purposes:

3.1 Service Provision

To operate, maintain, and provide the Services and their features, including tracking your physical activities and visualizing your routes.


3.2 Account Management

To create and manage user accounts, verify identity, and provide customer support.


3.3 Transactions and Payments

To process payments, invoices, refunds, and service-related transactions.


3.4 Service Improvement

To analyze usage, improve performance, and enhance user experience.


3.5 Communications

To send service-related notices, updates, security alerts, and support responses.


3.6 Marketing and Advertising (Consent-Based)

To send promotional communications or display targeted advertising only where Users have provided explicit consent, and where permitted by law.


3.7 Legal and Compliance

To comply with legal obligations, enforce terms, and protect legal rights.


4. Legal Basis and Consent

Where required by law, Oziny processes personal information based on one or more of the following legal grounds:

  • User consent
  • Performance of a contract
  • Legal obligation
  • Legitimate interests, where not overridden by User rights

Users have the right to:

  • Give or refuse consent
  • Select the scope of information shared
  • Withdraw consent at any time without affecting prior lawful processing

5. User Choice and Control Mechanisms

Oziny provides Users with meaningful control over their information, including:

  • Opt-in / opt-out mechanisms for marketing and advertising
  • Cookie preference management tools
  • Account settings to update or delete information
  • Communication preference controls

Where local law requires specific consent formats or disclosures, those requirements are implemented accordingly.


6. Information Sharing and Disclosure

We do not sell personal information.
We may share information only:

  • With trusted service providers acting on our instructions and under confidentiality obligations;
  • With third parties only after obtaining User consent, where required;
  • With competent authorities when legally required.

Users may withdraw consent for third-party sharing at any time.


7. International Data Transfers

Where personal information is transferred across borders, we implement appropriate safeguards in accordance with applicable laws, such as contractual protections or other lawful transfer mechanisms.


8. Data Retention

We retain personal information:

  • For as long as necessary to fulfill the purposes described in this Policy;
  • For the duration of the user relationship and thereafter as required by law;
  • Or until a valid deletion request is received, where permitted.

After expiration of the retention period, information is securely deleted or anonymized.


9. Information Security

Oziny implements reasonable technical and organizational measures to protect information, including:

  • Access controls and authentication measures
  • Internal data protection policies
  • Employee training and confidentiality obligations
  • Monitoring and security reviews

No system is completely secure; however, we continuously improve our safeguards.


10. Data Breaches and Incident Response

In the event of a data security incident:

  • We promptly investigate and mitigate the impact;
  • Notify affected Users where required;
  • Notify relevant authorities within legally required timeframes if consumer rights may be affected.

11. Advertising and Financial Services Disclaimer

Our application may display advertisements from third‑party partners. While we are not a financial services provider, certain authorized advertisers may promote minor financial service add‑ons within their ads. These advertisements are delivered in compliance with Google’s advertising policies and applicable local regulations. We do not endorse or provide financial services directly, and any engagement with such ads is solely between the user and the authorized advertiser.


12. Third-Party Services and Data Collection

Our application uses third-party services such as Google Play Services, Firebase Analytics, AdMob, Unity Ads, and other similar providers. These services may collect certain data automatically, including but not limited to:

  • Device information (device model, OS version, system performance data)
  • Advertising ID (AAID / IDFA)
  • App usage data (features used, time spent, interactions)
  • Crash logs and diagnostics
  • IP address and general location (non-precise)

This data is collected by third-party SDKs to provide core functionality such as analytics, advertising, performance monitoring, and ensuring the proper operation of the application.
We do not personally collect or store this information, nor do we use it to identify individual users. All data handled by third-party services is processed according to their respective privacy policies:

  • Google Play Services
  • Google AdMob
  • Google Firebase Analytics
  • Unity Ads

By using our application, you acknowledge that these third-party providers may process data as part of delivering their services.


13. User Rights

Depending on applicable law, Users may have the right to:

  • Access and obtain a copy of personal information
  • Request correction or deletion
  • Restrict or object to processing
  • Withdraw consent
  • File complaints with competent authorities

Requests may be submitted using the contact details below.


14. Complaints and Dispute Handling

Oziny maintains a publicly accessible mechanism to receive and resolve:

  • Privacy-related inquiries
  • Complaints
  • Requests for dispute resolution

Complaints are handled in a timely, fair, and transparent manner in accordance with applicable law.


15. Protection of Vulnerable Users

Where required by law, Oziny applies enhanced protections for vulnerable users, including children, elderly persons, persons with disabilities, or those with limited access to information, through simplified communication and priority handling.


16. Policy Updates

We may update this Privacy Policy from time to time.
Material changes will be communicated prior to becoming effective.


17. Contact Information

For questions, complaints, or legal notices regarding these Terms or the Services, please contact:
Oziny
Email: contact@oziny.com
Phone: (+84) 333593766
Address: 88 Nguyen Thai Son, Ward 3, Go Vap District, Ho Chi Minh City, Vietnam.

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Reach out to us today and let’s discuss your needs.

contact@oziny.com
(+84) 333593766
88 Nguyen Thai Son, Ward 3, Go Vap District, Ho Chi Minh City, Vietnam.

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